CUSTOMER CARE

We are here for you!

We’d be happy to hear from you. Whether you have questions about any of our highly scented candles or tasty toffee, let us know. 

  • Phone: (800) 396-0332 or (951) 461-2277 Monday through Friday 8-4:30 Pacific Time (Holiday Hours may vary)
  • Fax: (951) 461-2278
  • Email: .(JavaScript must be enabled to view this email address)
  • Mail: McCall's Country Canning, Inc. / PO Box 1375 / Murrieta, CA 92564 

To Find a Store Near You:

  • Use our Store Locator on our website (upper right-side on this page "Find a Store Near You"). Please always be sure to call the store prior to visiting, as not all stores carry all of our products and some stores are seasonal.
  • Call (800) 396-0332 Monday through Friday 8-4:30 Pacific Time

 To Request a Retail Catalog or to be added to our catalog mailing list:

  • E-mail us at .(JavaScript must be enabled to view this email address). Please include your full name and full postal address. Please indicate "Retail Catalog" on subject line or within the e-mail.
  • Call (800) 396-0332 Monday through Friday 8-4:30 Pacific Time

Retailer/Wholesale Information (including placing an order, problems with an order, and all customer service-related needs):

If you are an existing McCall's Retailer

  • Phone (800) 396-0332 or (951) 461-2277, Monday through Friday 8-4:30 Pacific Time
  • Fax:  (951) 461-2278
  • Mail: McCall's Country Canning, Inc / PO Box 1375 / Murrieta, CA 92564 (If you are submitting an order, please write "ATTN: ORDERS")
  • Email: .(JavaScript must be enabled to view this email address) (For your protection, please do not send any credit card information via email)

If you would like to Become a McCall's Retailer

  • Click on this link: Become a Retailer
  • Email us at .(JavaScript must be enabled to view this email address)
  • Call us (800) 396-0332 or (951) 461-2277, Monday through Friday 8-4:30 Pacific Time

If you would like to submit your Become A Retailer items  and/or Credit application to us:

  • Email: .(JavaScript must be enabled to view this email address) (For your protection, please do not send any credit card information via email)
  • Mail: McCall's Country Canning, Inc / ATTN: NEW ACOUNTS / PO Box 1375 / Murrieta, CA 92564 

For all Candle of the Month Club Questions, Membership Information, Inquiries, etc:

  • Call (800) 396-0332 or (951) 461-2277
  • Email .(JavaScript must be enabled to view this email address) (For your protection, please do not send any credit card information via email)

To report a problem or error on our website, please notify us at .(JavaScript must be enabled to view this email address)